We have built a reputation as trustworthy and quality organization that does not miss deadlines.  How?  By adhering to the following:

· We are committed to quality service. Everyone at Mustang Designs is devoted to creating a positive experience for the customer.  We treat you with courtesy and respect.  We take on partners, not just customers.  Your business is an extension of our business.

· We have implemented a 5 CHECK QUALITY ASSURANCE (QA) program.  Our QA program incorporates 5 QA checks at various stages of the production process – from ordering through delivery – to make sure we get your order right the first time and deliver it to you on time.

· We will meet your delivery date. We understand that in order for you to meet your commitment or deadline, we must to meet your commitment or deadline.  We confirm the date your product is needed at order placement. We track your order through our quality process and inform you on the day your products ship.  We even confirm with you receipt of your order.  This process assures you that your products will be at their destination on or before your deadline.

· We keep our promises.  We do what we say we will do, and we do it when we say we will do it.  Simply stated, our word is our business.  Whether it is meeting your delivery date or getting a complicated order correct, we get things right… the first time.  Anything less than that is unacceptable.  You have or word!

Our goal is 100% customer satisfaction.